Can I wash it?
Yes, Pillow Pad's cover is removable and machine washable.
What size is the Pillow Pad?
Pillow Pad is approximately 10 inches by 12 inches, and it is a triangular shape with 3 different angles for perfect viewing.
What is Pillow Pad made of?
The standard version is made of ultra lightweight foam with an ultra soft suede cover.
The Deluxe version is made of Premium Grade foam and features a double reinforced stitched cover for added durability.
How long is the extended warranty?
Our extended warranty is 7 years.
Is the Pillow Pad hypo-allergenic?
No, Pillow Pad does not claim to be hypo-allergenic.
Are there any flame retardants on the Pillow Pad?
No
How is the tablet held in place? Are there any rubber grips or straps?
No, Pillow Pad's non-slip fabric and innovative ledge design securely holds virtually all of your devices, large and small safely in place.
Is there an option for hooking the Pillow Pad to the back of a car seat so that I don't have to hold it on trips?
The Pillow Pad rests gently in your lap for total comfort. It comes with a sewn in handle that can be used, but it does not come with a strap to specifically hold onto the back of a car seat.
Can the Pillow Pad also be used for books? Is it sturdy enough to support the weight?
Yes, Pillow Pad can be used with tablets, smartphones, books, and many different things to help give you the perfect viewing angle.
Is there an age recommendation for the Pillow Pad?
There is no age grading, Pillow Pad is perfect for all ages, young and old.
What are the washing instructions for the Pillow Pad?
Pillow Pad can be spot cleaned, or the case can be removed and machine washed cold.
Will you make replacement covers in different colors and patterns?
We do not have different colored replacement covers. At this time Pillow Pad is only available in Blue, Burgundy, and Gray.
What is the inner material made of?
Polyurethane Foam
What is the outer material made of?
Polyester
Is the Pillow Pad heat resistant?
No
Is the Pillow Pad water resistant?
Pillow Pad is stain resistant and will repel liquids.
Are there any choking hazards with the Pillow Pad?
No
What are the dimensions of the Pillow Pad?
9" x 10.75" x 10"
What is the weight of the Pillow Pad?
Pillow Pad is less than 1 pound! Only .81lb, so it's perfect for all ages and for travel!
Is the Pillow Pad easy to store or put in a suitcase?
Pillow Pad is the perfect size to prop up almost any device so it may not fit in a small suitcase, but it does have a sewn on handle to make it easy to travel and move around with.
Will my Pillow Pad get too hot if my electronic is plugged in while using it?
This will vary by device, it will take on the heat of the item that is placed on top of it.
Is the Pillow Pad stain resistant?
Yes, Pillow Pad is made with special fabric treated with a stain resistant coating.
Will the Pillow Pad help to alleviate pain in the neck or shoulders?
Pillow Pad was designed to hold the device at 3 different angles for complete comfort when standing, sitting, or laying down.
What are the dimensions of the pockets?
3.75' x 4"
What material is the pocket made of?
Polyester
What are the different positions you can use the Pillow Pad?
Pillow Pad is designed to hold your device at 3 different angles, so you can experience ultimate comfort whether you are standing, sitting, or laying down. The angles 72 degrees, 62 degrees, and 46 degrees.
Is this offer available in stores?
No, this offer is not available in stores.
Customer Service
Pillow Pad
21 Law Drive
Fairfield, NJ 07004
Customer service is available from 9:00am to 6:00pm Monday through Friday, EST by calling 888-526-0598.
Customer service email: pillowpad@rephelpdesk.com
